Van Tyne Group was formed 2015 in San Diego, California. It is a collection of Technologists, Storytellers, Builders and Dreamers.
We work with you to help you better understand how your customers perceive your brand promise, products, and services. Our team helps you “tune” how you determine, develop, and deliver your experience to increase customer loyalty, advocacy, and achieve consistent long-term growth.
We will teach you how to truly listen your customers across all channels and devices. We will help you sort through your data to make the right decisions for your business and your customers.
We will help you make a commitment to your brand promise – get it into your organization’s DNA. Have it as a part of your business strategy; Make sure every employee knows what your brand means and are empowered to deliver it; and measure it – constantly – so you can pivot quickly – learn fast and succeed even faster.
We will work closely with you to help run strategic objective KPI scorecards, persona development, journey mapping, design thinking workshops and more. We will help you better define your design strategy, optimize your design operations and better define and improve your design process.
We have helped numerous organizations re-organize their design department, better define roles and bands (with HR), and even hire the right talent at the right time for their roadmap.
We are a curious, creative bunch. We color outside the lines. Heck, we make our own coloring books. We are thoughtful to our craft, kind to others and open to discovery and wonder.
We focus on positive outcomes. We are pragmatic and realistic – and that is why we are candid optimists. We believe that diversity in ideas and perspectives gives us more options and drive us quickly to the best outcome.